Included in your Custom Procedure Pack will be everything that you require to carry out your surgery. Here at Pennine Healthcare, we are proud to have the facilities to carefully manufacture individual components in an ISO 14644-1 compliant cleanroom ready to be packaged and distributed. We provide careful planning, preparation, and production services, completing your orders with passion and dedication to perfect our customer service.
Cardio surgery procedure packs are arguably the most demanding surgical specialism in the medical industry. Therefore, after producing and distributing our first Cardio Procedure Packs, it allowed us to build up critical knowledge and expertise in the requirements of the medical market. This has aided us in the development of our wide range of Customised Procedure Packs now available, that can be specialised to suit any surgery.
We maintain an extrusion and production cleanroom where our pack components are made. This is a spacious, purpose-built area dedicated to precision and consistency. Laid out with 12 production lines, it is perfectly constructed for our differing pack types. Our production staff work to strict operating procedures to ensure each pack is made exactly to specification and that the layout and packaging is consistent from batch to batch.
We maintain an extrusion and production cleanroom where our pack components are made. This is a spacious, purpose-built area dedicated to precision and consistency. Laid out with 12 production lines, it is perfectly constructed for our differing pack types. Our production staff work to strict operating procedures to ensure each pack is made exactly to specification and that the layout and packaging is consistent from batch to batch.
Our state-of-the-art cleanroom provides semi-automation, relying on the specialised knowledge of our staff to utilise their skills and experience. They are trained appropriately to guarantee that assembly and final wrapping is not only protective and functional, but aesthetically pleasing. One of our objectives includes adding value at every stage to differ from other manufacturers.
Our Custom Procedure Packs are all about partnership, and we take responsibility for all aspects of a procedure pack system. Thanks to the hard work of our staff members across the business, Pennine now has the capacity to produce 800,000 Customised Procedure Packs each year. With an entire cleanroom and trained staff dedicated to the abundant needs of these packs, we are proud to cover a vast range of medical and surgical specialities for hospitals in countries around the globe.
We are delighted to have stood the test of time, championing UK manufacturing and supporting the NHS by being a key supplier, all from our HQ in the centre of Derby for 60 years. Throughout this time, we have recognised that every customer is different. Therefore, we tailor our services to the needs of our clients, finding out your requirements before offering quotations to create a custom service. By providing samples and staying in continuous communication, we can get your journey started, including production and implementation within a few weeks.
Across the business, each employee at Pennine is aligned in their efforts to deliver unrivalled customer service. With our teams available five days a week, we are punctual to perform to meet customer expectations. We ensure that the right resources and skills are in place to highlight Pennine as a preferred, value-providing, partner.
You can rely on a competent and committed salesperson to organise the journey relating back to the initial requirements. This includes maintaining communication with all internal departments, as well as the customer, to provide solutions for productivity. Each stage of the process will be closely monitored, allowing your specific component and presentation needs to be met.
On receipt of first order, an internal key account manager will be attentive within the process. Their responsibility is to liaise with planners, procurement, production, and logistics to ensure a smooth pack implementation.
This is implemented by our highly qualified teams encompassing regulatory, procurement, marketing, IT, and clinicians, to make sure that all our products are fit for purpose and are meeting the required standards to be included in our packs.
Our phone lines are open Monday to Thursday from 8:30am – 17:00pm and Friday’s 8:30am-15:00pm.
*Please note, any serious incident that has occurred in relation to the device should be reported to the manufacturer and the competent authority of the Member State
